Introduction
We help resolve disputes that happen in the national workplace relations system. When someone sends us an application to start a case, we support both sides to find a solution.
Content
We resolve many disputes through informal processes called mediation and conciliation.
Sometimes informal processes fail. Sometimes we don't use them or one of the parties chooses not to take part. If so, the case continues to a formal legal process. This means the parties must attend a hearing or conference at our tribunal.
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Child pages (L2)
What to do when we set your tribunal date
Deck
We send instructions to the people in a case. This is the 'notice of listing'.
About conferences and hearings
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Differences between conferences and hearings and your right to a fair hearing.
Keeping a case confidential
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You can ask us to keep your case or some information confidential (private).
Prepare for a conference or hearing
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What to do, whether you have a lawyer or agent, or plan to represent yourself.
Possible outcomes of a hearing or conference
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Find out what decisions are possible and what to do if you disagree.
Timeframes for decisions
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Most decisions are issued within 12 weeks of the hearing.
What happens during a hearing
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A hearing in front of a Commission Member follows a formal procedure.
On the day of your conference or hearing
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Know where you need to be and be ready at the time and date we give you.
Recording a hearing or conference
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You generally cannot record a hearing or conference.
Ask to delay a hearing or conference
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You need to have a good reason for us to agree to delay.